Privacy Policy

What this policy covers

This policy explains what information expressplumbersurprise.com collects and how it is used. It applies to this website and to phone calls placed through the numbers shown on it. Last updated September 25, 2026.

Information we collect

This site has no forms, no accounts, and no checkout. The main information we receive is what you share when you call: your name, phone number, address, and a description of the plumbing problem.

Calls may be recorded and logged, including the calling number, time, and duration, for quality, dispute resolution, and call routing. Our web host and embedded services, such as Google Maps and Google Fonts, may receive standard technical data like your IP address and browser type when a page loads.

How the information is used

We use call details to connect you with a plumbing provider for your address, to schedule and complete the job, and to handle follow-up questions. Because calls may be routed to an independent participating provider, your details are shared with that provider so they can do the work.

We do not sell your personal information. We do not use it for unrelated marketing without your permission.

Your choices

You can ask what information we hold about you, ask us to correct it, or ask us to delete it where the law allows. Email contact@expressplumbersurprise.com with the phone number you called from so we can find the record.

Cookies

This site does not set its own tracking cookies. Embedded third-party services, including the map, may set their own cookies under their own policies.

Changes

If this policy changes, the updated version will be posted on this page with a new date.